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Heirloom

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Private life documentation without social media noise

product-managementmobileux-design
Heirloom

The Problem

Social media makes documenting life easy—but at a cost. Endless scrolling, algorithmic feeds, and data harvesting turn precious memories into engagement metrics. People want to capture moments without the distractions.

My Role

Product Manager leading product strategy and UX improvements:

The Solution

A private memory app—social media UX without the social media downsides:

  1. Personal Timeline — Document moments for yourself, not followers
  2. Smart Search — Find memories by date, text, or custom tags
  3. Daily Featured Moments — Resurface meaningful entries automatically
  4. Cloud Backup — Secure storage without data exploitation
  5. Privacy First — No ads, no data selling, no algorithmic manipulation

UX Redesign Impact

Onboarding Flow

Simplified first-time experience to reduce drop-off. Focused on immediate value—users create their first memory within 60 seconds.

Memory Capture

Streamlined the capture interface to minimize friction between "moment happening" and "moment saved."

Discovery

Redesigned how users rediscover old memories—balancing serendipity ("On This Day") with intentional search.

Key Decisions

Privacy vs Features

Premium features like sharing with family created tension with the core privacy promise.

Decision: Sharing is opt-in, end-to-end encrypted, and never affects the algorithm. Privacy remains the default.

Simplicity vs Power

Power users wanted advanced organization (folders, albums, tags). Casual users wanted zero friction.

Decision: Tags are optional, search is smart enough to work without them, and organization emerges naturally from usage patterns.

Platforms

What I Learned